---
title: How to update your property’s facilities on Booking.com?
description: Your property’s facilities (pool, sauna, terrace...) are set up on the Booking.com Extranet. They determine your visibility in search filters.
---
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1. [Biloki](https://landing.biloki.fr/en/knowledge-base?hsLang=en)
2. [Optimize your listings (visibility and performance)](https://landing.biloki.fr/en/knowledge-base/optimize-your-listings-visibility-and-performance?hsLang=en)
3. [Optimize your Booking.com listings](https://landing.biloki.fr/en/knowledge-base/optimize-your-listings-visibility-and-performance?hsLang=en#optimize-your-booking-com-listings)
October 19, 2026
# How to update your property’s facilities on Booking.com?
## Facilities are entered directly on the Booking.com Extranet, not in Biloki
**Before you start**
You first need the following:
1. Access to your Booking.com Extranet account. Facilities are recorded there, property by property.
**Steps**
1. Log in to your Booking.com Extranet.
2. In the Property menu, click on Facilities & services.
3. Select the facilities and services you offer at your property.
4. Click on Save.
For each facility added, you can also enter details and photos: the entry becomes more compelling for a guest who is hesitating between two listings.
**What you can indicate**
Booking.com offers a wide range of facility categories, including:
1. Swimming pools, saunas, hot tubs and jacuzzis
2. Gyms and fitness centres
3. Restaurants and bars
4. Gardens and terraces
5. Reception, shuttle and welcome services
6. Children’s clubs and family activities
7. Security, safety, cleanliness and housekeeping services
8. Building information and property type classifications
9. Facilities for business guests
10. Sustainability initiatives
11. Car rental services
If you offer car rental and need to settle its details, arrange this directly with the guest rather than through the listing.
**Checking that it worked**
Open your property’s page on Booking.com. The facilities you selected appear in the facilities section of the page.
**Common problems**
**Facilities set in Biloki have not reached Booking.com**
Biloki does not send listing content to your portals. Photos, descriptions, services and facilities remain specific to each portal and are set there. The article “Biloki, your channel manager: how does it work?” explains what does and does not flow between Biloki and your portals.
**Your facility names differ from one portal to another**
Align the names and descriptions with what you entered on your other portals. A guest comparing your listings should not find a sauna on one and nothing on the other.
**You cannot find a facility you offer**
The list is set by Booking.com, and it does not cover everything. When a facility is not on the list, describe it in your property’s description, and contact Booking.com’s partner service if you think it should be added.
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