---
title: Manage your guest reviews | Biloki
description: "How to view and reply to your guests’ reviews on Airbnb, Booking.com, Expedia and direct bookings: managing them from Biloki, replying in the Extranet, and best practices."
---
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- [Español](https://landing.biloki.fr/es/base-de-conocimientos/gestiona-tus-opiniones-de-viaje)
- [Français](https://landing.biloki.fr/fr/base-de-connaissances/gérez-vos-avis-voyageurs)
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1. [Biloki](https://landing.biloki.fr/en/knowledge-base)
2. [Manage your guest reviews](https://landing.biloki.fr/en/knowledge-base/manage-your-guest-reviews)
# Manage your guest reviews
How to view and reply to your guests’ reviews on Airbnb, Booking.com, Expedia and direct bookings: managing them from Biloki, replying in the Extranet, and best practices.
- [Publish a review for an Airbnb guest](https://landing.biloki.fr/en/knowledge-base/publier-un-avis-sur-un-voyageur-airbnb)
- [Create and automate your Airbnb review templates](https://landing.biloki.fr/en/knowledge-base/cr%C3%A9er-un-template-davis-airbnb)
- [Reply to a guest review](https://landing.biloki.fr/en/knowledge-base/r%C3%A9pondre-%C3%A0-un-avis-voyageur)
- [Reply faster to your guests’ reviews (Airbnb, Booking.com and Expedia) with Biloki response templates](https://landing.biloki.fr/en/knowledge-base/r%C3%A9pondez-plus-vite-aux-avis-de-vos-voyageurs-gr%C3%A2ce-aux-mod%C3%A8les-de-r%C3%A9ponse-sur-airbnb-booking.com-et-expedia)
- [Receive reviews from your direct booking guests, automatically](https://landing.biloki.fr/en/knowledge-base/recevez-les-avis-de-vos-voyageurs-en-r%C3%A9servation-directe-automatiquement)
- [One screen for your ratings and response rate on Airbnb, Booking.com, Expedia and your direct bookings](https://landing.biloki.fr/en/knowledge-base/un-seul-%C3%A9cran-pour-vos-notes-et-votre-taux-de-r%C3%A9ponse-sur-airbnb-booking.co-expedia-et-vos-r%C3%A9servations-directes)
- [Manage all your guest reviews from every platform in one place on Biloki](https://landing.biloki.fr/en/knowledge-base/g%C3%A9rez-tous-vos-avis-voyageurs-depuis-un-seul-endroit-sous-titre-comprendre-les-onglets-du-module-avis)
See less ▼
- [Getting started with Biloki](https://landing.biloki.fr/en/knowledge-base/getting-started-with-biloki#main-content)
- [Step 0: Create and set up your account](https://landing.biloki.fr/en/knowledge-base/getting-started-with-biloki#step-0-create-and-set-up-your-account)
- [\> Step 1: Prepare your existing Airbnb and Booking.com listings](https://landing.biloki.fr/en/knowledge-base/getting-started-with-biloki#step-1-prepare-your-existing-airbnb-and-booking-com-listings)
- [Step 2: Connect your Airbnb and Booking.com properties to Biloki (host or co-host mode)](https://landing.biloki.fr/en/knowledge-base/getting-started-with-biloki#step-2-connect-your-airbnb-and-booking-com-properties-to-biloki-host-or-co-host-mode)
- [Step 3: Set up your team in Biloki](https://landing.biloki.fr/en/knowledge-base/getting-started-with-biloki#step-3-set-up-your-team-in-biloki)
- [Step 5: Set up the unified messaging](https://landing.biloki.fr/en/knowledge-base/getting-started-with-biloki#step-5-set-up-the-unified-messaging)
- [Prices, availability & bookings](https://landing.biloki.fr/en/knowledge-base/prices-availability-bookings#main-content)
- [Open, block, and edit your prices on all your platforms](https://landing.biloki.fr/en/knowledge-base/prices-availability-bookings#open-block-and-edit-your-prices-on-all-your-platforms)
- [Manage all your fees (cleaning, service, etc.) in Biloki](https://landing.biloki.fr/en/knowledge-base/prices-availability-bookings#manage-all-your-fees-cleaning-service-etc-in-biloki)
- [Create your discounts in Biloki for Airbnb and Booking.com](https://landing.biloki.fr/en/knowledge-base/prices-availability-bookings#create-your-discounts-in-biloki-for-airbnb-and-booking-com)
- [Cancel a booking on Airbnb, Booking.com and Biloki](https://landing.biloki.fr/en/knowledge-base/prices-availability-bookings#cancel-a-booking-on-airbnb-booking-com-and-biloki)
- [Set up automatic or manual booking acceptance in Biloki](https://landing.biloki.fr/en/knowledge-base/prices-availability-bookings#set-up-automatic-or-manual-booking-acceptance-in-biloki)
- [Manage your cancellation policies in Biloki](https://landing.biloki.fr/en/knowledge-base/prices-availability-bookings#manage-your-cancellation-policies-in-biloki)
- [Set up your lead times, availability, and check-in and check-out days in Biloki](https://landing.biloki.fr/en/knowledge-base/prices-availability-bookings#set-up-your-lead-times-availability-and-check-in-and-check-out-days-in-biloki)
- [Understand the price breakdown of a booking](https://landing.biloki.fr/en/knowledge-base/prices-availability-bookings#understand-the-price-breakdown-of-a-booking)
- [\> Manage promotions on Booking.com (New Property Deal, Genius)](https://landing.biloki.fr/en/knowledge-base/prices-availability-bookings#manage-promotions-on-booking-com-new-property-deal-genius)
- [Payments/Finance](https://landing.biloki.fr/en/knowledge-base/prices-availability-bookings#payments-finance)
- [Pricing plans and refunds](https://landing.biloki.fr/en/knowledge-base/prices-availability-bookings#pricing-plans-and-refunds)
- [Unified Messaging](https://landing.biloki.fr/en/knowledge-base/unified-messaging)
- [Manage your guest reviews](https://landing.biloki.fr/en/knowledge-base/manage-your-guest-reviews)
- [Optimize your listings (visibility and performance)](https://landing.biloki.fr/en/knowledge-base/optimize-your-listings-visibility-and-performance#main-content)
- [Optimize your Booking.com listings](https://landing.biloki.fr/en/knowledge-base/optimize-your-listings-visibility-and-performance#optimize-your-booking-com-listings)
- [Guest guide](https://landing.biloki.fr/en/knowledge-base/guest-guide)
- [Team & service providers](https://landing.biloki.fr/en/knowledge-base/team-service-providers)
- [Smart locks](https://landing.biloki.fr/en/knowledge-base/smart-locks)
- [iCal link](https://landing.biloki.fr/en/knowledge-base/ical-link)
- [My account Biloki](https://landing.biloki.fr/en/knowledge-base/my-account-biloki)
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