---
title: Reply faster to your guests’ reviews (Airbnb, Booking.com and Expedia) with Biloki response templates
description: Create response templates in Biloki, choose the relevant platforms and enable or disable them.
---
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October 17, 2026
# Reply faster to your guests’ reviews (Airbnb, Booking.com and Expedia) with Biloki response templates
## Create reusable response templates, then choose the platforms (Airbnb, Booking.com, Expedia) where each one is available.
Response templates let you reply faster to your guests’ reviews. You can create several, all active at the same time.
**Steps**
1. Go to Reviews \> Templates \> Response templates
2. Click Create a template
3. Enter the Internal name (not published)
4. Under Messages, write one or more messages. If there are several, Biloki picks one at random.
- Click the pencil icon to open the editor
- Click + Guest first name or + Property name to insert a variable at the cursor position
- Click Done
5. Under Platforms, select one or more platforms from Airbnb, Booking.com and Expedia
6. Enable or disable Enable template
7. Click Create
💡 Important: even if the template is enabled, the reply is not sent automatically. Enabling a template only makes it available when you reply to a review, via Use a template. You choose the appropriate template and send the reply yourself.
💡 Several response templates can be active at the same time.
💡 A response template appears in the Reply to review window, via the Use a template button.
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