Activate Booking.com promotions (New Property Deal, Genius)
These promotions are managed entirely on the Booking.com Extranet, not in Biloki
Booking.com promotions, such as the New Property Deal and the Genius programme, are activated in your Booking.com Extranet, not in Biloki. There is no promotion setting in Biloki, and connecting Booking.com via Biloki does not change where you manage them.
Before you start
You need the following before you can activate a promotion:
- Access to your Booking.com Extranet account. All promotions are managed there.
- For the New Property Deal: your listing has fewer than 3 bookings and is less than 90 days old. This is what can trigger it.
- For the Genius programme: your listing has at least 3 guest reviews and a score of at least 7.5. Booking.com may add regional criteria on top.
Genius is a separate programme, with its own page in the Extranet
Genius is Booking.com’s visibility programme for established listings. On joining, Booking.com automatically applies a standard 10% Genius discount to your cheapest or most popular room type; higher discount tiers and extras are optional. You join in the Booking.com Extranet under Menu > Boost Performance > Genius partner programme. From this same page, you can pause the discount for the dates of your choice.
Steps
These steps activate the New Property Deal, the 20% promotion Booking.com offers to new listings. If you skipped the promotion screen at the end of the Booking.com connection in Biloki, nothing is lost: you can activate the offer here at any time as long as your listing is eligible.
- Log in to the Booking.com Extranet.
- Open Promotions.
- Click on Choose New Promotion.
- Next to New Property Deal, click on Add promotion.
Checking that it worked
The New Property Deal appears with your promotions in the Promotions area of the Extranet, where you can also deactivate it at any time. Booking.com applies the 20% discount to bookings automatically; there is nothing to enter by date in Biloki. The promotion ends on its own after 3 bookings or 90 days, whichever comes first.
Common problems
I cannot find the promotion settings in Biloki
There are none for Booking.com. Booking.com promotions are managed entirely in the Booking.com Extranet. Go to Promotions for the New Property Deal, or to Menu > Boost Performance for Genius.
My discount does not show on Booking.com
Promotions run entirely on Booking.com’s side, so Biloki can neither see nor change them. First check in the Extranet that the promotion is still active; the New Property Deal ends on its own after 3 bookings or 90 days. If it is active but guests do not see the discount, contact Booking.com’s partner service.